Surprisingly had a message after I posted;
"
Matthew Coleman
Hey, I have not done a runner as you say... I'm easily contacted by any means. I've had staff on holiday for the past two weeks. So I've been running round like a mad fool.
Both issues will be sorted next week when I get a moment. JJM844 will get a refund, Chris Foster will get a refund for the SSS shell that's not been done."
Chris Foster, Matt will get in touch with you regarding a missing shell.