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Old 24-05-2007
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Body Paint Body Paint is offline
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Join Date: Oct 2006
Location: Newport, South Wales
Posts: 2,039
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I'm surprised it says waterproof on the box as I've never seen it in any of there literature, that's weird!

BERT: Would you have prefered CML to have asked you to send the unit back (at your cost) then send it back to Novak for them to look at then when they come back weeks later and say "warrenty is void because it's got wet" OR CML rep says "TBH your novak warrenty is void as it's got wet" saving you weeks or even months of sitting on your thumbs with no speedo ???

The reps know there suppliers and know what they will or will not replace. And it's not exactly CML's policy that has stung you. I think boycotting CML is a bit of an over reaction really. I know a guy at our club who had a Checkpoint motor replaced recently because the bearing holder in the enbell was faulty, they replaced the whole motor, no messing.
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