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Old 18-02-2011
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sim sim is offline
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Join Date: Nov 2006
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I had the same problem. Masa replied after about 2 weeks, then stopped replying. I think his colleague processed the order and got it the total calculations wrong. If you are ordering several units of the same item, and they don't have enough in stock, check that they are charging you for only what they have and not how many you requested. I politely pointed out the mistake and requested a new quote, but got no reply for a few weeks.

Then I just put in a new order and adjusted the number of items based on how many they had the first time. Of course, the number of items they had in stock had decreased again, and of course, the guy miscalculated again. This time, it was a reply from Hide. I pointed out the mistake again and after a few days, he replied and said he did have as many of the items I wanted afterall. So I paid the amount quoted.

Now I'm waiting to see what shows up in the parcel.
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