Only complaint I have is when something DOES go wrong, you can't speak to someone on the phone or from the UK warehouse. I bought something after seeking advice from a Product Specialist' and it turned out not to work as described, chatted to another PS, yes, return it, complete the RMA and all is well. Sent the item back in the original box, recorded delivery to the UK warehouse, and this is where they mislead you.... you don't get a refund till the item gets back to their main warehouse, which they don't tell you.
It took many hours trying to get my money back..... which I did as a credit note, on a plus side, their communication is so bad, they have now acknowledged I can get a refund, so I might end up with double my money!!
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