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#2
12-10-2009
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Quote:
Also, while this potentially opens up an old can of worms on here, I think you also need the receipt, not just the blue card... 
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#4
12-10-2009
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If it's under warrenty they should cover the postal costs for you I would think but you will most likely have to send it back over the pond to the distributor there or where you got it from unless you can come to anysort of agreement with them to send it to the uk distributor (spire model distribution) if you can do that I'm not sure
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Custom MG-Racing Associated DMS
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#5
13-10-2009
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SMD wont touch it...............it has come from the States, thats were it needs to go back to!
__________________
 ORCA - LC RACING - RUDDOG PRODUCTS - JCONCEPTS - ALPHA PLUS - TEKIN RACING - ULTRAPOWER AVID R/C - VAMPIRE RACING - EXOTEK RACING - LUNSFORD RACING - X-FACTORY - TUNING HAUS - WTF AME - RAGE R/C - REVOLUTION DESIGN RACING PRODUCTS - McKUNE DESIGN - TEAM AZARASHI X-PARTZ - PHAT BODIES - RACERS EDGE - RM2 - DIRT RACING PRODUCTS - DMS INSERTZ TKR GRAPHICS - BF MATERIALS - BATAN - DMS PARTZ - TEAM AJ Tel : (01923) 816636
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#8
13-10-2009
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The motors don't have the warranty. The blue card only covers the speedo.
What's wrong with it? If it is overheating you can check whether you are running a sintered rotor and change it if not or if you are having trouble with the sensors try cleaning the electronics at the bottom of the can once you have the rotor out with a cotton bud and motor cleaner. If it has desoldered due to overheating you can clean out the solder and resolder the winding packets with lead-free solder and a HOT(!) big tip soldering iron. Otherwise bin it 
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#10
13-10-2009
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How new is it? If it's quite new the shop themselves may be liable regadless of LRP warranty, you'd have to show it's not misuse though?
In a sane customer service led world of course you should be able to send it to SMD, but at a guess the issue is with LRP rather than SMD with that, eg LRP wouldn't reimburse SMD the cost or something?
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#12
14-10-2009
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I have a really bad exprience with LRP and be careful of product you send back direct to germany. their service sucks big time.
check out what I have been throught with them. http://www.lrp.cc/forum/viewtopic.ph...2329ccfba5fd4c
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#14
14-10-2009
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Motors, if the rotor goes, thats fair enough, but anything else, if you have overheated the motor, over geared and burnt out the phases etc, why should LRP put their hands in their pockets and give a replacement (and I am in no way saying that you have).
ESC's are far easier to determine what has happened, and whether it is a warranty claim, or whether it is user abuse, thus your responsibility to pay for the repair, motors are just something that, in general, fails due to abuse rather than a manufacturing fault. As for the receipt, you could have a LRP warranty card from any esc, the reason for the receipt, is to tie up the card to the purchase.
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dragon paints : team tekin : fusion hobbies :SCHUMACHER RACING : Nuclear R/C for all my sticky and slippery stuff - if it needs gluing or lubing, Nuclear RC is the man!
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#15
14-10-2009
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Quote:
Sorry to go off topic but Sparrow, Just tried to blow that little bug off my screen...lol damn you 
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Linear Mode
