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  #1  
Old 25-09-2009
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Default Quality/Missing parts issues?

any one had missing parts etc

bit anoyed after spending my hard earnt to find bag C has the 6 3x12mm screws missing
hopefully they will turn up in another bag
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  #2  
Old 25-09-2009
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I think there were one or two printing errors re locating screws in bags etc. I opened all the screw bags and put them all in one pot. No missing parts in mine. Hope this helps.
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  #3  
Old 25-09-2009
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Yep did the same with mine mark, found them in another bag.
Does this a few time through the build. I just got used to it in the end, and just looked in the next bag.
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Old 25-09-2009
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ill keep looking then
cheers guys least i know its not just mine
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  #5  
Old 25-09-2009
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Screws are in a later bag, at least, mine were -

no need to panic - at least I had an excuse as I was building at 3am!
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  #6  
Old 25-09-2009
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Me as well. Just put every screw in one pot and in the end I got some screws left over....
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Old 25-09-2009
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yep me to just emptied all into 1 everythink there plus extrasi did panic a bit till i opend all the bags up
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  #8  
Old 25-09-2009
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Hello, you will find them in bag D, I did!
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  #9  
Old 25-09-2009
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Have you bought one Damo? is it because I beat you last weekend?
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  #10  
Old 26-09-2009
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This kit looks amazing. It is the first batch from a brand new company trying to bring racers a pure race oriented car. They are not a huge company.

I wouldn't go knocking them just because you can't find a couple of screws straight away.

Besides it seems any un-forseen issues with individual kits, you contact TD or your hobby store and they sort it straight away.
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  #11  
Old 26-09-2009
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Quote:
Originally Posted by geerno View Post
This kit looks amazing. It is the first batch from a brand new company trying to bring racers a pure race oriented car. They are not a huge company.

I wouldn't go knocking them just because you can't find a couple of screws straight away.

Besides it seems any un-forseen issues with individual kits, you contact TD or your hobby store and they sort it straight away.
I agree. In fact, i got EXTRA screws....... Anyway, other than screws in another bag, these were my kitting experience on the 410(would be great if TD is reading this):

1) Missing 1 x 2 hole shock piston
2) 2 x pivot ball of the anti-roll bar with stripped grub screw threads
3) Mismatched anodized colors of the 2 chassis side plate
4) Kit rear roll pins are way too short. Have already stripped both rear wheels.
5) Stripped Hitec(24) servo horn
6) Bearings leaking oil/grease

If anyone is interested, i got my kit from Hong Kong. Other than these hiccups, this fella has been a blast to drive. At more than 1700g, it really handles the off road terrain with authority and literally jumps like a 1/8 buggy.

Mismatched Colors (Definitely not a lighting issue)
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  #12  
Old 26-09-2009
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Quote:
Originally Posted by sime46 View Post
I think there were one or two printing errors re locating screws in bags etc. I opened all the screw bags and put them all in one pot. No missing parts in mine. Hope this helps.
Yeah, section 8 (page.21.) should be Bag E not D

Tein, that is one bad colour match
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  #13  
Old 26-09-2009
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Quote:
Originally Posted by TEINsports View Post
I agree. In fact, i got EXTRA screws....... Anyway, other than screws in another bag, these were my kitting experience on the 410(would be great if TD is reading this):

1) Missing 1 x 2 hole shock piston
2) 2 x pivot ball of the anti-roll bar with stripped grub screw threads
3) Mismatched anodized colors of the 2 chassis side plate
4) Kit rear roll pins are way too short. Have already stripped both rear wheels.
5) Stripped Hitec(24) servo horn
6) Bearings leaking oil/grease

If anyone is interested, i got my kit from Hong Kong. Other than these hiccups, this fella has been a blast to drive. At more than 1700g, it really handles the off road terrain with authority and literally jumps like a 1/8 buggy.

Mismatched Colors (Definitely not a lighting issue)
nortech have suitable pins, think 12.8mm fill the slot in the wheel!!
you colour has to be a miss match of different batches, but mine is similar yours as do many in the other pics ive seen

hopefully durango will pick up on this thread and rectify for future kits, please note i did say anoyed not unhappy!!
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  #14  
Old 26-09-2009
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Quote:
Originally Posted by jimmy View Post
Have you bought one Damo? is it because I beat you last weekend?
It certainly is Jimmy! I ignored you for too long on the 501X so not missing the boat here!

See pm
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  #15  
Old 26-09-2009
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Default Response from Team Durango

We take QC issues very seriously. We want everyone who races a Team Durango car to have the best possible impression of it. We are aware of some QC issues with the first batch of DEX410s and we are working hard to address these now. If you have parts that are defective, please contact your local Team Durango dealer and they will do evrything they can to help you.
Thank you for driving Team Durango.
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  #16  
Old 26-09-2009
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Quote:
Originally Posted by Team Durango UK View Post
We take QC issues very seriously. We want everyone who races a Team Durango car to have the best possible impression of it. We are aware of some QC issues with the first batch of DEX410s and we are working hard to address these now. If you have parts that are defective, please contact your local Team Durango dealer and they will do evrything they can to help you.
Thank you for driving Team Durango.
Great, that's a very encouraging response from TD. Problem is, i don't have a local distributor in Singapore. And im not sure if the HongKong/Shanghai counterparts would take this up, any hints?
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  #17  
Old 27-09-2009
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Default CVD breakage

CVD breakage after 5 packs of run.
By the way, the grub screw is on the opposite side.
Attached Images
File Type: jpg break.jpg (83.5 KB, 197 views)
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  #18  
Old 27-09-2009
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Quote:
Originally Posted by png View Post
CVD breakage after 5 packs of run.
By the way, the grub screw is on the opposite side.
They dont just break like that im sure, What are youre slipper settings like? What rating motor are you running?
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  #19  
Old 27-09-2009
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i agree with u.
slipper setting:9.4mm
motor: LRP X12 6.5
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  #20  
Old 27-09-2009
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Quote:
Originally Posted by Team Durango UK View Post
We take QC issues very seriously. We want everyone who races a Team Durango car to have the best possible impression of it. We are aware of some QC issues with the first batch of DEX410s and we are working hard to address these now. If you have parts that are defective, please contact your local Team Durango dealer and they will do evrything they can to help you.
Thank you for driving Team Durango.
can you clarify defective?

colour matches as the post above? or missing parts/breakages?

cheers
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