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  #1  
Old 08-02-2010
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AdamS AdamS is offline
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Default Tekin RS pro

Does anyone in the UK actually have them in stock...

ive tried several suppliers and they all come back with 2 - 3 weeks waiting time....



Any pointers where i can get one would be much appreciated
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  #2  
Old 08-02-2010
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you could try Much More, as I know FusionHobbies is in the same boat, on back order.
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Old 08-02-2010
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DMS Racing had a few in stock!!
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Old 08-02-2010
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Adam
Be VERY careful if/when you get a Tekin esc. I bought one from a shop in the UK, and the ESC (as well as the shop it seems) turned out to have some problems. I e:mailed the shop and they referred me on to their team driver for help. Then the shop ceased trading, leaving me with a faulty esc.

So I got in touch with much more, confident they would help me out as I have the receipt etc., only to be told that they can only help out on warranty repairs if i can prove the shop sourced the product in the UK.

I can send it back to Much More or Team Tekin as a non-warranty repair, but that will cost me more money on top of the £225 I have already spent.

So if you do get one, keep your receipt and your packaging as UK sourced ones have a much more sticker on them.
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Old 08-02-2010
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If you email tech support at Tekin, and explain your situation, then you will find them more than amiable to help you out, with a good turn-a-round time, and at a good cost.

There isn't much can be said about Much More...
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  #6  
Old 08-02-2010
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Quote:
Originally Posted by DCM View Post
If you email tech support at Tekin, and explain your situation, then you will find them more than amiable to help you out, with a good turn-a-round time, and at a good cost.

There isn't much can be said about Much More...
I have e:mailed tech support at Tekin explained the situation to them, and other than providing me with a returns authorization, they were nothing special.

After dealing with LRP returns many moons ago, Much More and Tekin have a lot to learn.
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  #7  
Old 08-02-2010
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Quote:
Originally Posted by burgie View Post
Adam
Be VERY careful if/when you get a Tekin esc. I bought one from a shop in the UK, and the ESC (as well as the shop it seems) turned out to have some problems. I e:mailed the shop and they referred me on to their team driver for help. Then the shop ceased trading, leaving me with a faulty esc.

So I got in touch with much more, confident they would help me out as I have the receipt etc., only to be told that they can only help out on warranty repairs if i can prove the shop sourced the product in the UK.

I can send it back to Much More or Team Tekin as a non-warranty repair, but that will cost me more money on top of the £225 I have already spent.

So if you do get one, keep your receipt and your packaging as UK sourced ones have a much more sticker on them.
its hardly tekins fault that the shop your bought your esc from ceased trading if you have the sales recepti then the distributer should uphold the warrenty. if you havent got proof of uk purchase well hard luck you wont do that again.
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Old 08-02-2010
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Quote:
Originally Posted by discostu View Post
its hardly tekins fault that the shop your bought your esc from ceased trading if you have the sales recepti then the distributer should uphold the warrenty. if you havent got proof of uk purchase well hard luck you wont do that again.
I know it's not the distributors fault, I don't believe I have said it is. The distributor told me that as well as the receipt (which I have) I need the packaging the esc came in to prove THE SHOP sourced it in the UK. Because I can't prove the shop sourced it in the UK then they won't deal with it as a warranty claim, because some shops apparently import Tekin stuff direct.
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