Quote:
Originally Posted by racingdwarf
Reading this thought I would just say that one of our club members Bought himself a cougar a few weeks ago, ordered some parts from the schumacher site with a new card he had used nowere else at all, this was the 1st transaction,not used the card for anything else before. then put it back in his wallet and didn't use it again, about 5days later the card supplier was on the phone, someone had used the card details to top up a mobile phone and tried to use it for a couple of other things too
so there is realy only one place those details could have been taken from....
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I had the same issue with Schumacher on their
old payment processor, brand new card not used anywhere else on the internet and it was skimmed for around 500 quid shortly after an order from them...
I spoke with them over email and made a few suggestions around security which I'm pleased to say appear to have now been addressed. The original card processing engine they were using dated to back to 2006 and as technology has moved on so have exploits. I don't think this problem was caused from someone within Schumacher just some sod on the internet knowing how to hack the site.
If you look at the ordering process on their site now it is 100% better and appears to be more secure.
Handling Cc details on line is a minefield, if anyone was going to setup an online transaction site now I would strongly suggest they use one of the many reputable 3rd party payment gateways like paypal, Barclays or Lloyds to name but a few. Yes you do loose a small %age of the order cost in fees but at the end of the day that's got to be worth it to maintain your reputation.
Thats my 5p worth anyway!
Mike