Quote:
Originally Posted by ashleyb4
I bought the motor from microtechracing. I rang mirage up exsplaining my problem and they asked if i could e-mail them a picture. I e-mailled them the picture and i had no reply. So i rang them about a week later and they asked for my to send it to them. So i sent it to them i rang them up yesterday after hearing nothing. And the man just said to me rounded screws arent coveres under warenty. At this i was annoyed so i tried to exsplain that this is how it came and he wouldnt have any of it. I said look at the screw its brown and it hasnt had the finish put on and he was silent for a few seconds and he changed the subject. He just said he would arrange for it to be sent back to me. So next i left it a minute then i called back and asked to speak to someone in authority they wouldnt let me speak to anyone higher than the after sales care manager. So i got no further with her. So i then called microtechracing which i thought might have some infulence over mirage. And they where very friendly and very helpfull. But they came back with the same thing if mirage wont replace it under warrenty neither will we. So now im stuck. I dont know if i should ring trading standards or ifi should contact orion to make sure they are aware of the problem and maybe they will help me. If not there is not much i can do. Carl lathem says if i can prove the motor came with the rounded screw mirage may have to replace it. Now ive just got to think of someone else who saw it bar me.
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cant u just replace the screw
