The 28 days return policy is only valid with distance selling, and therefore only a protection for anyone ordering over the phone, internet etc.. Its a law, one which can be used regardless of the terms of the company involved.
BUT, with a company like Mirage, you should be able to speak to them and get a level of customer service which doesn't mean the 28 days return policy isn't required.
Its more for when you are small fry ordering from a big company and the care is minimal cos they have so many customers that as an individual you don't matter.... with Mirage you do matter as the modelling market is Niche.
Chris
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