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Old 12-11-2010
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bodgit bodgit is offline
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Join Date: Feb 2008
Location: North Wales
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Under the supply of goods and services act 1982. Godds must be of satisfactory quality and any services (repairs) must be carried out with reasonable skill and care.
If they cannot fix the fault after a reasonable time you can get an indipendant report. You should send them a copy of the report and give them 10 days to effect full and lasting repairs.
If they fail to do so you may be able to get the repairs done elswhere and seek compensation from the small courts.
If you paid by credit card for the car under the consumer credit card act 1974 sect 75 you can recover your losses again via the courts. The credit card company by allowing the dealer to accept their cards are responsible for any losses.
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