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#41
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I'm not sure our packers will be too keen on a new Haribo quality control checking system!
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#42
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By discard i mean "take to the staff canteen for redistribution", obviously. |
#43
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I may be bucking the trend here but I have a minor complaint.
They don't respond to emails! I can't make personal calls from work so I have to utilise email for the most part. If I email with a query about an order I don't get anything back for days. I emailed last week about a part I have paid for and still waiting for and still zero response. Also emailed this afternoon to cancel another order. 31/2 hours later I get an email to say the order has been dispatched. Not super happy to be honest. |
#44
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#45
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I can vouch for them here as I have sent emails to them and they may take a few hours to get back to you but as the a lads at je spares have told me, they deal with 100's+ of emails every day so you can't really blame them, your best off trying to ring them at some point through the day, maybe on a break or something. they are top guy's
__________________
Losi 22x -4, Orion, Futaba 7px R, Savox, Venom & Huddy : ) My feedback...... http://www.oople.com/forums/showthre...hlight=matthew |
#46
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I apologise for any delay's we have on our emails but as someone has already said is that we do have hundreds of emails a day and as there is only two of us dealing with the telephone, orders, shop and then sometimes picking the orderes, we sometimes have delays. I am the Manager at JE Spares and we really need another person to be honest but that is another story. Obviously if we have made a mistake please return the part in which you have cancelled and I will refund you the postage also. Untill we do get on top of things you are better off calling as Nick Caro is the man on the telephone and he is ACE!!!! If it is an emergency you could always PM me on here and I will get it later on at night when I am at home. I do apologise to anyone that has had any delays but I promise things will change in the near future. |
#47
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I never got any Haribo with my 210 Stu!
Did you eat them or your dad?
__________________
Yz4 - Yz2 DEX210 - Cobra 4210- DEX410 RC10 Team - Manta Ray - RC10T Mini Trophy - Blizzard - Wheely King Tz4 - GT24B BMRCC Emergency back-up race controller (but only if nobody better is available) |
#48
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If you stock Haribo Horror Mix I might have to start splitting my orders if its a bag per delivery!
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#49
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Thanks for the response Stu. Problem now sorted.
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#50
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Just to wrap up my minor complaint (if you could call it that) Not only did Stu respond personally and apologise for the delay in responding to my email, he also sent me a free Glow Plug (and Haribo of course) which arrived this morning.
It's that sort of customer service that will keep me coming back with more orders. |
#51
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That is why JE spares is great. As I have full confidence if I had a problem they would sort it. Other shops I have dealt with have been so poor in rectifying problems.
__________________
Offroad: Asso B7 and 74.2 Onroad: X4F, Atom,TT01 Vintage: RC10 Worlds, B4, XXX-CR, Bosscat, ZX5 FS2, ZXRR Trader Feedback Link http://www.oople.com/forums/showthread.php?t=88156 |
#52
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#53
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I got haribo
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#54
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__________________
Offroad: Asso B7 and 74.2 Onroad: X4F, Atom,TT01 Vintage: RC10 Worlds, B4, XXX-CR, Bosscat, ZX5 FS2, ZXRR Trader Feedback Link http://www.oople.com/forums/showthread.php?t=88156 |
#55
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+++ 1
__________________
Losi 22x -4, Orion, Futaba 7px R, Savox, Venom & Huddy : ) My feedback...... http://www.oople.com/forums/showthre...hlight=matthew |
#56
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je spares
got to add this, great customer service i pressed the wrong button and over ordered, phoned up and they refunded me straight away.
top RC Shop
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Build it, brake it, make it, Race it. SX2 B4.1 Cougar sv2 RC10 Gold tub |
#57
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One of the best out there,,
__________________
Losi xx Vintage (Rc10stealth Optima mid turbo Cougar works Losi 8E Tuggy brushless 4 boys(will be expensive in rc world)
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#58
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I hope you ate the Haribo..... and not your Dad, that's called cannibalism. |
#59
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Placed an order this morning with next day delivery hope it turns up tomorrow as could do with a Haribo fix!!!!!!!!!! FIZZY?
Oh yeah the parts might be useful as well!
__________________
Chris TeamC TM2, TC02EVO & TM4 Abisima, Savox and Orion Lazer ZX5-FS2, Rudebits DB1, Powered by Orion R10 and all Steered by Savox (and blind luck!). KoPropo EX10 Kyosho MP9 , OS Speed Paint by Magoo |
#60
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Ha Ha Ha I am going to lick all the FIZZ off them before I send it too you |
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