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#1
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Oustanding Customer Service
Hi all
I bought some contact tyres for my GT12 yesterday and when I opened them at home I found one had been glued on really badly and didnt come to the edge of the rim. I dropped Schumacher a quick email with a couple of photos. Within a couple of hours I received an email asking for my details to send me some replacements. It was now late afternoon. They got them sent and I received them today. What a fantastic service, better than most retailers can do. So thanks to Chris at Schumacher. Wig |
#2
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Always good to see someone compliment a company who have initially supplied a sub standard part and quickly resolved it.
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dragon paints : team tekin : fusion hobbies :SCHUMACHER RACING : Nuclear R/C for all my sticky and slippery stuff - if it needs gluing or lubing, Nuclear RC is the man! |
#3
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I can't praise Schumacher customer service highly enough, I wish other companies were this easy to deal with.
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