email hacked: I.T whizz needed

[b4rs]

hi guys, recently i have been getting Delivery post status failure messages in my inbox which indicate failed emails that have been sent from me. the thing is, is i havent sent any, some online site called HKC shop has hacked my email and password and is using my email address to send spam mail, can anyone help me stop this?

thanks.

[mikeyscott]

How do you access your email via POP3 / SMTP client or via IE / firefox etc?

I don't think they've hacked your account, more like spoofing your mail address

[Southwell]

Agreed, more than likely to be a spoof. If your worried change your PW.

[mikeyscott]

If you use outlook you can view the email header etc. which you can find the source address (IP / hostname)

Firewalls and spam / proxy servers is my new job but paid lots for it

Still do the other bits like AD, AV, exchange

[b4rs]

hi mate, at the moment im using online Windows Hotmail. thanks

[mikeyscott]

I don't use hotmail, can you view the header info using hotmail?

No harm in changing you password and make sure it's complex I.e upper, lower numbers and !!

Is your AV software / firewall up to date on the client and have you also got a firewall on your router?

Do you keep the O/S updated?

[b4rs]

this website is using my email address and senting advertising emails to all my contacts in my address book, all the ones that fail to send are returning to my inbox.

[b4rs]

will change my PW, i do have a firewall and i dno about my O/S lol all double dutch once we get intgo pop3 and stuff liek tht

[mikeyscott]

Originally Posted by b4rs

will change my PW, i do have a firewall and i dno about my O/S lol all double dutch once we get intgo pop3 and stuff liek tht

Do you run Windows Update?

[b4rs]

erm ye i try to update whenever theres a new one, i also use firefox as my browser, and i use AVG and spybot, thats all.

[mikeyscott]

Originally Posted by b4rs

erm ye i try to update whenever theres a new one, i also use firefox as my browser, and i use AVG and spybot, thats all.

AVG is crap invest in http://www.novatech.co.uk/novatech/s....html?KAS-IS83

AVG get false positives and then miss real viruses.

Have you got the firewall enabled on the O/S and does your router have a firewall?

[bodgit]

What has happened to you happened to me. I keep getting emails apparently from myself, odds on are that if you buy anything from ebay using paypal some B***tard has sold you email name to an advertising company. They dont have your password but use your email name.

[Body Paint]

So how are they able to send emails to eveyone in your address book then?

Same has happened to my wife, she uses Live Hotmail aswell. She has changed her password and the problem seems to have gone.

[jimmy]

I would guess you clicked on something silly when you were using msn messenger so it raped all your contacts from that.

[DCM]

Jimmy, your not trying to suggest, that Microsoft has sneakily got you to sell your soul online... they wouldn't do that... would they!!!

I ALWAYS read what the tick boxes want.

[_JP_]

Its quite easy to send an email and just put some one else's email as the return or sender.

I had it happen to me and I was getting emails from people replying to it!

Have you replied to any spam emails?

Replying to a spam email is bad as they can see your email is live.

I suggest you run a virus scan and make sure you have up to date virus definitions - Basically make sure the program runs the online update.

also look for Sophos Anti-Rootkit and run that.

[ashleyb4]

I had the same problem when using hotmail i changed my password and its stoppped now.

A